Privacy Policy

Citrus-Mind has created this privacy policy in an effort to communicate our commitment to the privacy of information provided to us by our clients, partners and/or our site users, we acknowledge that maintenance of the privacy of such information is of the highest importance to us.


We believe that privacy is important to the success and use of the Internet. This statement sets forth the Privacy Statement for Citrus-Mind and describes the practices that Citrus-Mind will follow with respect to the privacy of users of this site. From time to time, we may change this Privacy Statement. For example, as we update and improve our service(s), new features may require modifications to the Privacy Statement. Accordingly, please check back periodically.


Personal Information

"Personal Information" is information about you, such as name, address, e-mail address, user ID, credit card number, and so on.

Collection, Use and Disclosure of Information
We do not collect personal information – including your email address – unless we first ask you for it. In some areas of our site, we may request that you voluntarily supply us with information, including your e-mail address, address, telephone number or other information so that we may enhance your site visit or follow up with you after your visit. Whether you provide any information is entirely up to you. Some of the reasons why we collect this information are:


  1. a)       Registration/Login Identification and Passwords – In order to access the secured areas of this Web site, a user must first complete the registration form. During registration a user is required to give contact information (such as name, email address and password). We use this information for identification, personalisation, verification and maintenance of your account.

  2. b)       Company Contact Information – When clients and prospective clients engage with us for our Services or inquire about our Services, we ask them to provide us with company contact information, some examples of which are the company's name, address, number of employees, etc. We use company contact information to provide information to clients and prospective clients regarding our Services and to maintain a record of inquiries regarding our Services. 


Unless so directed by our clients, we do not share employee information provided by our clients with anyone. When directed by our clients, we communicate company employee information to third party service providers such as third party administrators to process or service the requested transaction.


If you have voluntarily provided information, you have consented to the collection and use of your personal information as described in this Privacy Statement. In some circumstances, Citrus-Mind may share information you voluntarily provide us with trustworthy business partners. We do not sell or rent personal information collected through this site to anyone. Also, Citrus-Mind may provide aggregate statistics about visitors to our sites, such as volume, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personal information. Citrus-Mind may also disclose information in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect and defend our rights or property; (c) enforce the Web site Terms and Conditions of Use; and/or (d) act to protect the interests of our users or others.


Use of Cookies

Citrus-Mind Web site may utilise a standard technology called "cookies" to collect information about how our site is used. Cookies were designed to help a web site operator determine that a particular user had visited the site previously and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies are small strings of text that web sites can send to your browser. Cookies cannot retrieve any other data from your hard drive or obtain your e-mail address. If you are simply browsing Citrus-Mind site for informational purposes, a cookie may be used to identify your browser as one that has visited the site before.

We also store information that we collect through cookies to create a profile of the users. A profile is stored information that we keep on individual users that details their viewing preferences.

We may also make use of memory-based cookies in support of authenticating the user of certain Citrus-Mind web applications. Although you have the ability to modify your browser to either accept all cookies, notify you when a cookie is sent, or reject all cookies, it may not be possible to utilise Citrus-Mind services which require registration if you reject cookies.

Your choices regarding collection, use, and distribution of your information
If you have voluntarily provided information, you consented to the collection and use of your personal information as described in this Privacy Statement. If, in connection with your use of a particular service, we ask to use your data in a way not described in this Privacy Statement and you do not wish to permit that use, you can choose not to use the particular service.

If you have voluntarily provided personal information, we may, from time to time, send you mail or email regarding products and services. If you do not want to receive such offers and mailings, you can easily indicate that by checking the appropriate box on the submission form.

Communications from the Site

Email Verifications – We may send new members a welcoming email to verify password and username.

Customer Service – We communicate with our users on a regular basis to provide requested services and in regards to issues relating to their account. We reply via email or phone, in accordance with the users wishes.


Correcting, Accessing, and Updating your information

You may view and edit your personal information at any time by contacting us using the link or by an appropriate means as provided on the web site.

Protecting Your Information

Citrus-Mind exercise great care to protect your personal information. This includes, among other things, using industry standard techniques such as firewalls, encryption and site monitoring. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via email. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security on our servers.

Internally, we will restrict access to your personal information to employees who need access to the information in order to do their jobs. These employees are limited in number, and are committed to our privacy policies.


All information is encrypted and is protected with the best encryption software in the industry – SSL. We make reasonable efforts to protect your personal information from loss, misuse, unauthorised access or disclosure, alteration or destruction.

We will review our security arrangements from time to time, as we deem appropriate.



Citrus-Mind sites may contain links to other sites, including those of our business partners. While we seek to link only to sites that share our high standards and respect for privacy, we are not responsible for the privacy practices employed by other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.


How Can You Help Us in Protecting Your Information

If you are using a service or need access to an area of our web site for which you registered and chose a password, we recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of the registered site and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if others have access to your computer.


If you have questions or concerns regarding this statement, you should contact us at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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